[SURBL-Discuss] Fwd: fps
Doc Schneider
maddoc at maddoc.net
Sun Aug 22 00:59:06 CEST 2004
William Stearns wrote:
> Good evening, Jeff,
>
> On Sat, 21 Aug 2004, Jeff Chan wrote:
>
>
>>We may need to develop a more formal procedure for handling FP
>>reports.... Any suggestions or implementations would be
>>welcomed. Maybe something like a trouble ticket system would
>>be useful.
>
>
> I'd second the trouble ticket approach. One that allows
> uploads/attachments, hopefully with an email submission interface, would
> be great.
> I'm overextended at the moment; does anyone else have some
> experience setting up Request Tracker?
> Cheers,
> - Bill
I have run RT (Request Tracker) in fact still have it installed on one
of my servers.
Where would we like it to run at? I could re-set it up (need to upgrade
it here) and add you all to it.
-Doc
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