[SURBL-Discuss] Fwd: fps

Doc Schneider maddoc at maddoc.net
Sun Aug 22 00:59:06 CEST 2004


William Stearns wrote:

> Good evening, Jeff,
> 
> On Sat, 21 Aug 2004, Jeff Chan wrote:
> 
> 
>>We may need to develop a more formal procedure for handling FP
>>reports....  Any suggestions or implementations would be
>>welcomed.  Maybe something like a trouble ticket system would
>>be useful.
> 
> 
> 	I'd second the trouble ticket approach.  One that allows 
> uploads/attachments, hopefully with an email submission interface, would 
> be great.
> 	I'm overextended at the moment; does anyone else have some 
> experience setting up Request Tracker?
> 	Cheers,
> 	- Bill

I have run RT (Request Tracker) in fact still have it installed on one 
of my servers.

Where would we like it to run at? I could re-set it up (need to upgrade 
it here) and add you all to it.

-Doc


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