[SURBL-Discuss] Fwd: fps

[Doc Schneider]

Jeff Chan wrote:
> On Saturday, August 21, 2004, 9:59:06 PM, Doc Schneider wrote:
> 
> 
>>William Stearns wrote:
> 
> 
>>>On Sat, 21 Aug 2004, Jeff Chan wrote:
> 
> 
>>>>We may need to develop a more formal procedure for handling FP
>>>>reports....  Any suggestions or implementations would be
>>>>welcomed.  Maybe something like a trouble ticket system would
>>>>be useful.
> 
> 
>>>      I'd second the trouble ticket approach.  One that allows 
>>>uploads/attachments, hopefully with an email submission interface, would 
>>>be great.
>>>      I'm overextended at the moment; does anyone else have some 
>>>experience setting up Request Tracker?
> 
> 
>>I have run RT (Request Tracker) in fact still have it installed on one 
>>of my servers.
> 
> 
>>Where would we like it to run at? I could re-set it up (need to upgrade 
>>it here) and add you all to it.
> 
> 
> That would be awesome if you could Doc! :D

I'm upgrading my old version as I type. Will let you all know where to 
get to it. Maybe we could add a pointer to something like 
something.surbl.org and point it to my rt site? I'll leave it to you all 
to figure out the something.surbl.org 8*))

Once I have this upgraded I'll add Jeff and Bill to it for now. Then add 
whoever else needs admin access.

-Doc (DaSick Ninja)
Yeah, I am home sick. I hate the flu man!