[SURBL-Discuss] Blacklisted for no good reason

Steve Sobol sjsobol at justthe.net
Sun May 17 19:47:37 CEST 2009

Fanbridge doesn't send me anything but spam, and you can google and find their CEO saying "well, just email me and I'll add you to our global suppression list."

Well, if they managed their lists better... actually, if they forced their bands to manage the lists better... they wouldn't need to do damage control like that.

Your list? I am not questioning that it's clean. If you say it's clean, I'll trust you. Fanbridge, however, was an unfortunate choice...

I've tried unsubscribing from a band's email list, just to find that I'm on two others besides the one I just got off of. This has happened more than once.

I've NEVER subscribed to ANY email list hosted at Fanbridge.

Seriously - go find another ESP. And stop posturing, it only makes you look like a jerk. No one is required to accept mail from Fanbridge, whether you like it or not.

  Steve - NOT SPEAKING FOR THE SURBL MAINTAINERS. Just speaking on my own behalf.

----- Original Message -----
From: "Peter Haworth" <pete at mollysrevenge.com>
To: discuss at lists.surbl.org
Sent: Sunday, May 17, 2009 9:15:05 AM GMT -08:00 US/Canada Pacific
Subject: [SURBL-Discuss] Blacklisted for no good reason

On Saturday May 16th, we sent out a legitimate newsletter email to our  
mailing list consisting of people who opted -in and specifically  
requested to receive newsletters.  Some of these emails were  
classified as spam because of references to either Fanbridge.com or  
fburls.com.  The emails were sent from the band's domain,  
mollysrevenge.com, using the commercial newsletter service, FanBridge.

So how am I supposed to deal with this?  Fanbridge is a legitimate  
business with thousands of customers.  I have no idea why you chose to  
blacklist them and I don;t really care, all I know is that legitimate  
emails are being intercepted as a result and that's an unacceptable  
situation.  If this happened with USPS mail, you'd be guilty of a  

Catchall solutions to internet spam that result in legitimate emails  
being blocked are unacceptable.

Pete Haworth


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Steve Sobol, Victorville, CA, USA
sjsobol at justthe.net

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