[SURBL-Discuss] portion of my domain name is List
SURBL Whitelisters
whitelist at surbl.org
Thu Oct 14 09:04:41 CEST 2010
On Wed, Oct 13, 2010 at 1:49 PM, Michele Neylon :: Blacknight
<michele at blacknight.ie> wrote:
> On 13/10/2010 19:09, "David Fletcher (SAN)" <D.Fletcher at sandestin.com>
> wrote:
>
>>Hello,
>>
>>My domain is Sandestin.com. We are having some issues of our emails
>>being blocked as spam. The message is 552 tin.com found in SURBL:
>>Blocked, tin.com on lists [ws], See: http://www.surbl.org/lists.html.
>>My domain isn't on the lookup but tin.com. Where do you think this issue
>>lies? Is it SURBL or the spam filtering that is using surbl?
>>
>>David Fletcher
>>I.T. Dept
> David
>
> I'd suspect it's your spam filtering software that is having issues
>
> Regards
>
> Michele
We agree with Michele that this is likely a mail filter application
error. Please let the filter vendor know about the issue. If you can
let us know what filter it is, we can try to contact them also.
A couple possibilities are truncation due to line wrap in the message
itself, such as:
http://www.sandes
tin.com/
or a parsing error in the filter. In any case, it's probably an
application error that needs to be corrected.
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