Discuss

discuss@lists.surbl.org

1862 discussions

Blacklisted for no good reason
by Peter Haworth 17 May '09

17 May '09

On Saturday May 16th, we sent out a legitimate newsletter email to our mailing list consisting of people who opted -in and specifically requested to receive newsletters. Some of these emails were classified as spam because of references to either Fanbridge.com or fburls.com. The emails were sent from the band's domain, mollysrevenge.com, using the commercial newsletter service, FanBridge. So how am I supposed to deal with this? Fanbridge is a legitimate business with thousands of customers. I have no idea why you chose to blacklist them and I don;t really care, all I know is that legitimate emails are being intercepted as a result and that's an unacceptable situation. If this happened with USPS mail, you'd be guilty of a felony. Catchall solutions to internet spam that result in legitimate emails being blocked are unacceptable. Pete Haworth http://www.mollysrevenge.com http://www.sonicbids.com/MollysRevenge http://www.myspace.com/mollysrevengeband

2 1

Requesting Removal from List
by Steve Carrea 15 May '09

15 May '09

Good Evening, I am writing in hopes that someone can help me resolve this urgent issue. I am writing on behalf of NYC area rock band Almost One, whos URL is blocked by your website and I need it removed from the list immediately. There's no reason why it should be on it since the band only sends out solicited messages. I hope to hear from someone soon. I did try entering the URL in the lookup field and it returns a message that it is not blacklisted, yet this is the error we get when sending out emails: ---- Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 552 552 5.2.0 Remote MTA 209.85.222.115: An URL contained in this message is blacklisted by SURBL. See http://www.surbl.org (state 18). ---- Thanks in advance for your help. _________________________ A NYC Indie Rock & Roll Band http://www.almostone.com

5 4

Help!!!!!!!!!!!
by James 08 May '09

08 May '09

keepitoffforlife.com is black listed. We have never sent an email from this site. The site just came live only about six weeks ago. To remove ourselves from the blacklist we must show our typical message headers REQUIRED. We have no advertising for this site yet, so I have no headers. So, am I being asked to lie and make something up? This feels like catch 22. Any assistance would be greatly appreciated. Very frustrating, my software engineer who is building the site cannot even reference the site in his emails to me without getting them bounced. Best Regards, James Schmidt james.schmidt(a)netzero.net

9 21

Mailing list gets bounces from my mail provider because of surbl
by Daniel Dickinson 17 Apr '09

17 Apr '09

Hi, My ISP (www.bmts.com - Bruce Telecom, reachable at tech(a)brucetelecom.com) uses surbl to detect and block SPAM, however the debian mailing lists do not and this results in bounces of mail sent to the debian mailing lists and through it to me through my provider. This is bad because the debian mailing lists unsubscribe users who have too many bounces. My ISP tells me to contact you to get the offending site removed, however I don't object to the site blacklisted, but to the listz.debian.org mail bouncing. I asked them to whitelist it but they just reiterated that I had to contact you. I think they are wrong and not understand. Could someone kindly beat the over the head with instruction on how to whitelist listz.debian.org so that it is not blocked even if a surbl blacklisted URL is in the mail? The address of their tech support is tech(a)brucetelecom.com Please CC me if this is a busy list as I may then not see the message. Regards, Daniel -- And that's my crabbing done for the day. Got it out of the way early, now I have the rest of the afternoon to sniff fragrant tea-roses or strangle cute bunnies or something. -- Michael Devore GnuPG Key Fingerprint 86 F5 81 A5 D4 2E 1F 1C http://gnupg.org The C Shore (Daniel Dickinson's Website) http://cshore.is-a-geek.com

6 9

Integrating twi.bz URL shortener and SURBL
by John Graham-Cumming 15 Apr '09

15 Apr '09

Folks, You've probably not heard of my URL shortener service http://twi.bz/ because it is very new, but I wanted to appeal to the SURBL folks to accept twi.bzdomain names within the SURBL lists. twi.bz is differently from the standard URL shorteners in that it includes the domain name of the destination site in the twi.bz domain name. For example, a twi.bz link to amazon.com would be in the form: amazon.twi.bz/XYZ. A twi.bz link to amazon.ca would be in the form amazon.ca.twi.bz/XYZ and a twi.bz link to amazon.co.uk would be in the form amazon.co.uk.twi.bz/XYZ. For .com domains I strip the .com for all the rest I leave the TLD in place. Since this is in the domain name it should be easy for them to appear in the SURBL list. On my side I'll be using SURBL multi on domains submitted to the service to check for spam. I'm hoping that the visibility in twi.bz domains, they're ability to appear in SURBL and my checking of SURBL links will make twi.bzunattractive for spammers. John.

2 1

WS List Removal
by Moritz Nagl 24 Feb '09

24 Feb '09

One of our customers wants to be removed from your WS list. He had been sending mass emails to his customers because he move his headquarters. I tried to fill out your removal form, but I have some trouble with it. I pasted the full source code of the email in the field "full source of message body". But I always get the message "error in message body". Is there any chance, that I can give you the required information directly? OR can you explain to me how I can use the form without getting such errors? Sincerely, Moritz Nagl Telefon +49 (0)89 / 18 94 56 21 Fax +49 (0)89 / 18 94 56 25 moritz(a)wagnerit.com | www.wagnerit.com <http://www.wagnerit.com/> ____________________________________________________ Laden-/Post-/Lieferanschrift: Wagner IT - Hüterweg 24 - 85748 Garching - Germany Firmensitz: Wagner IT - Isarstraße 17 - 85386 Eching - Germany Inhaberin: Isabella Wagner - USt.-IdNr. DE259191815 - Steuer-Nr. 115/284/30076.

2 1

Re: [SURBL-Discuss] [SURBL-Announce] Individual SURBL lists to be shut down on public nameservers February 28, 2009. Use multi.
by Marc Perkel 04 Feb '09

04 Feb '09

Good call. BTW - does SURBL need any more resources? I have extra computing power and bandwidth I can contribute. SURBL Announcement list [READONLY] wrote: > For historical reasons, the SURBL public nameservers were serving > individual lists ab, sc, ob and ws in addition to multi. However > these individual lists have all been deprecated in favor of multi for > several years since multi contains all lists. Traffic for the > individual lists is relatively very low, and no one should be using > them any more, so in order to reduce unnecessary and redundant network > traffic we will be turning off public nameservice for the individual > lists on February 28th, 2009. > > Everyone should be using multi.surbl.org instead, and this has been > the case for many years now. Therefore if anyone is using the > individual lists, please stop doing so and use multi instead. A > single query to multi will check all SURBL lists. > > http://www.surbl.org/lists.html > > Cheers, > > Jeff C. > _______________________________________________ > Announce mailing list > Announce(a)lists.surbl.org > http://lists.surbl.org/mailman/listinfo/announce >

1 0

Help using the SURBL removal tool
by John Zulim 05 Jan '09

05 Jan '09

Hello, I am using http://george.surbl.org/cgi-bin/lookup.cgi I am trying to remove the domain progressingaspconfirm1.com I believe I am following the directions correctly. The only section I am having a problem with is: Full source of the mesage body: (required) What is 'full source of the message body'? I have chosen to view the message in full in gmail and the following appears. Can you please tell me what the first and last line would be for the Full Source of the Message Body because I must be excluding or adding something I'm not supposed to because I get an error when submitting detailing a problem with this section. Example Message:. Delivered-To: john.zulim(a)adrevolution.com Received: by 10.140.35.7 with SMTP id i7cs411545rvi; Mon, 5 Jan 2009 09:00:14 -0800 (PST) Received: by 10.100.3.4 with SMTP id 4mr11138845anc.27.1231174813487; Mon, 05 Jan 2009 09:00:13 -0800 (PST) Return-Path: <johnzulim(a)yahoo.com> Received: from n26.bullet.mail.mud.yahoo.com (n26.bullet.mail.mud.yahoo.com [68.142.206.221]) by mx.google.com with SMTP id d21si36762694and.46.2009.01.05.09.00.11; Mon, 05 Jan 2009 09:00:12 -0800 (PST) Received-SPF: pass (google.com: domain of johnzulim(a)yahoo.com designates 68.142.206.221 as permitted sender) client-ip=68.142.206.221; DomainKey-Status: good (test mode) Authentication-Results: mx.google.com; spf=pass (google.com: domain of johnzulim(a)yahoo.com designates 68.142.206.221 as permitted sender) smtp.mail=johnzulim(a)yahoo.com; domainkeys=pass (test mode) header.From=johnzulim(a)yahoo.com Received: from [209.191.108.97] by n26.bullet.mail.mud.yahoo.com with NNFMP; 05 Jan 2009 17:00:11 -0000 Received: from [76.13.13.26] by t4.bullet.mud.yahoo.com with NNFMP; 05 Jan 2009 17:00:11 -0000 Received: from [76.13.10.177] by t3.bullet.mail.ac4.yahoo.com with NNFMP; 05 Jan 2009 17:00:10 -0000 Received: from [127.0.0.1] by omp118.mail.ac4.yahoo.com with NNFMP; 05 Jan 2009 17:00:10 -0000 X-Yahoo-Newman-Property: ymail-3 X-Yahoo-Newman-Id: 892938.9901.bm(a)omp118.mail.ac4.yahoo.com Received: (qmail 64964 invoked by uid 60001); 5 Jan 2009 17:00:10 -0000 DomainKey-Signature: a=rsa-sha1; q=dns; c=nofws; s=s1024; d=yahoo.com; h=X-YMail-OSG:Received:X-Mailer:Date:From:Reply-To:Subject:To:MIME-Version:Content-Type:Message-ID; b=FwstWXexedSW3xl/LGaOZrh6SOjg6V7f8iJhovt6a1p7zNWC6fsF2ELfqPS8kvs6bnS/xaZrzEh2Gg6BXbzz2eTdrtiCFDCVdlZ+kN8DYAEJxMGJfoRtkhtWZJ89z3fYDOI4LUsEp7NLq0Ws3uDIbiwkcjeHxMSW/q9ujkPN1W4=; X-YMail-OSG: kC7bMsIVM1nHi93ONset2qvPSCjnsB.jo_8_uQoH_nqo3HHWDueWhOkujQsjiS8gnjlI7BReY_vJRx3oEAmBuAyqPf4tyQpJHztwbIkpYkI.TrHvdPdGBj2NdifTfJbiZIIbJ8cT6qwVHnd4ITaJjQDMa13FE6zD6EIqJJTHwrawIpoHcNtE.leyZF3ZEyQZ6mvwzhrvFsCx.AcNca8- Received: from [69.71.97.98] by web59702.mail.ac4.yahoo.com via HTTP; Mon, 05 Jan 2009 09:00:10 PST X-Mailer: YahooMailWebService/0.7.260.1 Date: Mon, 5 Jan 2009 09:00:10 -0800 (PST) From: John Zulim <johnzulim(a)yahoo.com> Reply-To: johnzulim(a)yahoo.com Subject: Fw: Confirm Here To: john.zulim(a)adrevolution.com MIME-Version: 1.0 Content-Type: multipart/mixed; boundary="0-1128263733-1231174810=:64192" Message-ID: <795526.64192.qm(a)web59702.mail.ac4.yahoo.com> --0-1128263733-1231174810=:64192 Content-Type: text/plain; charset=us-ascii Note: forwarded message attached. --0-1128263733-1231174810=:64192 Content-Type: message/rfc822 X-Apparently-To: johnzulim(a)yahoo.com via 76.13.12.209; Mon, 05 Jan 2009 08:23:15 -0800 X-YMailISG: v.b.oVMWLDuJZVL_FqiJJNL9YMsoQDvmOxXz1JgsCVM.CLEEMTQ3ghdUXdKvZ7gSV3vm2.jlGnSJgp8D7YuWjm8B_cqEJK8rFli1OClyz70rxXftR6xcHn1ty8GW6RJRiR1PqkPAyHWzDRswA7y2BPIFng.axrXguGMCTDTidVtVTcTFrpDSDI0GvElhJuRADXHWQ14EqeTnG0UOaPg4DciQYJ0pg0XW_LufpjJ4hgsppEABnHN56hORApaX4QwryyUHbLOefvWPvhG7AQ8HTAPr_lYMfxiq8pMb3wwsOTyrgkntuvIFlWdDTHHUbwurkdytuw-- X-Originating-IP: [64.20.245.46] Authentication-Results: mta173.mail.ac4.yahoo.com from=progressingaspconfirm3.com; domainkeys=pass (ok) Received: from 64.20.245.46 (EHLO mail.progressingaspconfirm3.com) (64.20.245.46) by mta173.mail.ac4.yahoo.com with SMTP; Mon, 05 Jan 2009 08:23:15 -0800 DomainKey-Signature: q=dns; a=rsa-sha1; c=nofws; s=dksignature; d=progressingaspconfirm3.com; h=Date:Mime-Version:Subject:From:To:Content-Type:List-Unsubscribe:Reply-To:Accreditor:X-Habeas-Report; b=VISjF1AlDHLIxhy1hl7CaFtQlyN1v/AUXXkdr//rgUVv3E98YgDHht0liXUAoxx0 AhQflwWk6/ggZMweOn5lYhmnI2JA0tp/IoG127m0tKiV/vNNYAIXssfGVMJux4hk Date: Mon, 05 Jan 2009 10:23:15 -0600 Mime-Version: 1.0 Subject: Confirm Here From: "Nike vs Adidas Survey" <NikevsAdidasSurvey(a)progressingaspconfirm3.com> To: <johnzulim(a)yahoo.com> Content-Type: text/html; List-Unsubscribe: <http://www.progressingaspconfirm3.com/scripts/unsub.php?email_md5=c24d3fa43…> Reply-To: <c24d3fa4312f8302f59b5a94809f3307.79968800.954517136(a)progressingaspconfirm3.com> Accreditor: Habeas X-Habeas-Report: Please report use of this mark in spam to <http://www.habeas.com/report/> Content-Length: 2536 <!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <html> <head> <META http-equiv="Content-Type" content="text/html; charset=utf-8"> <title>Brand Survey Panel - Please Confirm</title> </head> <body style="font-family:Arial, Helvetica, sans-serif; margin: 0px; padding: 0px; color: rgb(130, 16, 210);"> <div id="message_header" style="background-image:url('http://static.progressingaspconfirm3.com/content_unindexed/member/header_sp…'); background-repeat:no-repeat; height:164px; left:0; margin:0; padding:0; position:relative; text-align:center; top:0; width:970px; z-index:1; "> <div id="subject" style="float:left; left:0; margin:0 20px 0 95px; padding:0; position:absolute; top:0; width:320px; z-index:3;"> <h1 style="font-size:25pt; font-variant:small-caps; font-weight:normal; letter-spacing:0px; line-height:40px; margin: 0px; padding:0px; text-align:justify;"> Brand <strong style="padding: 0pt; display: block; font-size: 35pt; font-weight: normal; margin-left: 30px; color: rgb(0, 60, 255);">Survey</strong> <em style="display: block; font-style: normal; margin-left: 60px; text-align: left;">Panel </em> </h1> </div> <div id="system_menu" style="clear:right; float:left; height:130px; left:430px; margin:0; padding:0; position:absolute; width:445px; z-index:3; vertical-align: middle;"> <span id="account_options"> <a style="font-family:cursive,arial,helvetica,sans-serif; font-size:11pt; text-indent:1px; text-transform:capitalize; color: rgb(0, 0, 255);" href="http://www.progressingaspconfirm3.com/scripts/profile.php?customer_id=79968…"><img src="http://static.progressingaspconfirm3.com/content_unindexed/member/edit_prof…" alt="edit profile" title="edit profile" style="border: 0px none; vertical-align: middle;"/></a> <img id="button_devider" style="vertical-align: middle; margin-left: 5px; margin-right: 5px; padding: 0px; width:3px; height:34px;" src="http://static.progressingaspconfirm3.com/content_unindexed/member/member_ve…"/> <a style="font-family:cursive,arial,helvetica,sans-serif; font-size:11pt; text-indent:1px; text-transform:capitalize; color: rgb(0, 0, 255);" href="http://www.progressingaspconfirm3.com/scripts/unsub.php?email_md5=c24d3fa43… "><img src="http://static.progressingaspconfirm3.com/content_unindexed/member/remove_me…" alt="remove me" title="remove me" style="border: 0px none; vertical-align: middle;"/></a> </span> <div id="sms_text_and_links" style="float: left; margin-top:10px;"> Having trouble viewing this email? <a style="font-family:cursive,arial,helvetica,sans-serif;" href="http://www.progressingaspconfirm3.com/scripts/view_email.php?o=1982&c=79968…"><img src="http://static.progressingaspconfirm3.com/content_unindexed/member/click_her…" alt="Click Here" title="Click Here" style="border: 0px none;"/></a>. </div> </div> </td> </div> <div id="message_body" style="width:970px; clear: both; "> <div id="confirmation_one" style="clear:left; float:left; padding-left:100px; margin-right:50px; margin-top:12px; margin-bottom:20px; width:300px; text-align:right; "> <h2 style="font-size:18px; font-weight:normal; text-indent:28px; "> Thank you for signing up for the Nike vs Adidas Survey at Brand Survey Panel. </h2> <p style="text-indent: 28px; margin-bottom: 30px;">Click confirm to get access to one special offer per day.</p> <p id="confirm_txt" style="font-family: cursive,arial,helvetica,sans-serif; margin-top: 20px;"> <ul style="line-height: 40px; list-style-type: none; list-style-image: none; list-style-position: outside;"> <li style="font-size:20pt;"><a style="font-family:cursive,arial,helvetica,sans-serif;" href="http://www.progressingaspconfirm3.com/scripts/asp/universal/confirmation.ph…"><img src="http://static.progressingaspconfirm3.com/content_unindexed/member/confirm_b…" alt="Confirm" title="Confirm" style="border: 0px none;"/></a></li> <li style="font-size:11pt;"><a style="font-family:cursive,arial,helvetica,sans-serif;" href="http://www.progressingaspconfirm3.com/scripts/unsub.php?email_md5=c24d3fa43… "><img src="http://static.progressingaspconfirm3.com/content_unindexed/member/i_do_not_…" alt="I donâ€™t want to confirm" title="I donâ€™t want to confirm" style="border: 0px none;"/></a></li> </ul> </p> </div> <div id="left_side" style="float:left; font-size:14px; line-height:20px; width:372px; "> <p style="vertical-align:middle; margin: 0px; padding: 0px; font-size: 21pt;"> <a style="font-family:cursive,arial,helvetica,sans-serif;" href="http://www.progressingaspconfirm3.com/scripts/asp/universal/confirmation.ph…"><img alt="Click Here to Confirm" title="Click Here to Confirm" src="http://static.progressingaspconfirm3.com/content_unindexed/member/arrow_01.…" style="border: 0px none; margin: 0px; padding: 0px; position: relative; top: 0px;" /></a> </p> </div> </div> <div id="message_footer" style="color: #999999; float:left; clear: both; width: 970px; text-align: center; "> <img src="http://static.progressingaspconfirm3.com/content_unindexed/member/member_ho…" style="margin: 0px; padding: 0px; position: relative; top: 20px; width:822px; height:3px;" /> <div style="margin: 50px; text-align: left; font-size:12px;"> This message was sent by ADRevolution.<br /> <br /> ADRevolution delivers emails for clients with the purpose of helping them enrich their consumer relationships. <br /> <br /> ADRevolution is not the company with which you originally registered. We are an outsourced email solution employed by a variety of different companies. To the extent your information has been shared with ADRevolution, it is subject to our strict <a href="http://static.progressingaspconfirm3.com/content_unindexed/privacy_policy.h…">Privacy Policy</a>. This Privacy Policy includes a commitment that ADRevolution will never sell or share your email address with anyone for any marketing purpose. The Privacy Policy of the site where you initially registered may be materially different.<br /> <br /> ADRevolution will not send you advertisements unless you confirm your membership with us.<br /> <br /> If you would no longer like to receive emails from us at any time, please click the "Remove Me Immediately" link below.<br /> <br /> <a href="http://www.progressingaspconfirm3.com/scripts/unsub.php?email_md5=c24d3fa43… ">Remove Me Immediately</a><br /> <br /> ADRevolution, LLC<br /> 106 E. 6th St, Ste 900<br /> Austin, TX 78701<br /> <br /> ADRevolution, LLC was formerly known as Progressing Markets, LLC.<br/> <br/> <img src="http://www.progressingaspconfirm3.com/scripts/open.php?email_md5=c24d3fa431…" border=0> <p> </p> <p style="font-family:Arial,Helvetica,sans-serif; text-align: right; font-size:6pt;">va 1.4.0</p> </div> </div> </body> </html> --0-1128263733-1231174810=:64192-- Thanks in Advance, John Zulim Linux Systems Administrator ADRevolution Office Mobile: 512.963.6030 Home Mobile: 512.905.3274 Fax: 512.473.8578

1 0

False Positive - seonetworker.com
by Ferny Ceballos 26 Dec '08

26 Dec '08

Hi, I just wanted to report a false positive with the domain, seonetworker.com. This domain is owned by my company, Attraction Marketing Formula, LLC. ( attractionmarketingformula.com) It's a new domain, which is why it may have raised a redflag. A request for removal was sent, (ST #2452779). seonetworker.com is a training site for the home business industry and the owner information is public, which can be found with a 'whois' search. I've sent multiple request via the recommended channels with no response, and found this list and read that part of it's function is to report false positives. I look forward to contributing further. Regards, Fernando Ceballos & Raymond Fong

4 8

Recourse for legitimate users
by Lena＠lena.kiev.ua 25 Nov '08

25 Nov '08

http://www.surbl.org/faq.html : > To request removal from a SURBL list, please start with the the SURBL > Lookup page and follow the instructions on the removal form. The removal form in case of the "jino-net-MUNGED.ru" domain (listed in PH and SC) asks for "Sending IP addresses", "Typical message advertising the web site". Sending, advertising what? I run a discussion mailing list like this one. A list member posted an on-topic message to the list mentioning the member's website http://swallow.jino-net-MUNGED.ru - on-topic for the list, not phishing/spam/malware/etc. jino-net-MUNGED.ru is a free web-hosting like geocities.com. What recourse honest, legitimate users of that webhosting have? Now the message with blacklisted URL is in the list's archive, new members request a part of archive (few hundred messages in the body of a letter from an autoresponder), a free mail service (ngs.ru) the list member uses rejects the letter, I (who run the autoresponder) get the bounce. What recourse I, the member and the subdomain's honest owner have? I don't understand what to fill in the IP, header and body fields of the form. I tried to send the form not filling some fields and got an error message with "Please contact us by email at whitelist at our domain if you have any questions". I wrote to that email address with details and got: > <Chris_Barton()mcafee.com> (expanded from <whitelist()surbl.org>): host > sncwsrelay1.nai.com[67.97.80.204] said: 550 Denied - Spam Detection (in > reply to end of DATA command) So, Chris is protected from complaints of false positives. http://www.surbl.org/faq.html : > It's a good practice to use little or no filtering on your security > mailing list messages and abuse contact addresses, or to bypss them > around filtering. Yeah. At the same time the list member requested other parts of the list archive, and I got other bounces: > SMTP error from remote mail server after end of data: > host imx5.ngs.ru [195.93.186.194]: 550 5.7.1 URL http://sexmagnet-MUNGED.com > in your message is blacklisted, see http://www.surbl.org/lists.html The letters don't contain that URL, I checked. They contain (in the body) email address of another member @sexmagnet-MUNGED.com You can check the website: it's one of seven domains of a free mail service hotpop.com (like hotmail.com or gmail.com). Listed in PH. Huh? Using that logic, lets block the gmail.com domain: I don't know about hotpop, but I have evidence that gmail accepts (with an autoreply), but then completely ignores spam complaints. Does SURBL care of false positives at all? I run a MTA too, I for sure shall never use SURBL because I do care of false positives. But plenty mailadmins who use SpamAssassin and directly SURBL never suspect what disservce they make for their users. http://www.surbl.org/faq.html : > most SC users probably make an effort to uncheck > legitimate domains to prevent false reporting. Are you serious? Elena Shevchenko

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