Discuss February 2018

discuss@lists.surbl.org

1 participants
1 discussions

help urgently needed (with removal), but SURBL is not reacting/answering
by Michael Krutwig 02 Feb '18

02 Feb '18

Hello community, id there anyone who can help me? We are DESPERATELY trying to get our domain krumedia.com removed from the ABUSE list. We are a are a legitimate business and not spamming at all. This list entry raises the damage to our company from day to day. Several removal request have been made over the last two weeks. We were receving a confirmation ticket by mail and that was it. If i reply to this ticket - no response. What can i do? We are no spammer, even have no newsletters. We did carefully check all sites for hacks. We did even create an anti spam policy page on our site. The (quite low) traffic on our site never had any suspect traffic peak, so we really don't belive that our domain could have appeared in any mass mailings. We have no clue why our domain is on this list. The common faq and help texts/link doesn't get me further. This is SO MUCH frustrating and it really causes a lot of extra work and damage. What can we do more? Really need HELP! thanks, Michael

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Discuss February 2018