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Franchising Centre Blog.
by Simon Ryan 16 Mar '15

16 Mar '15

Hi Guys, how do I find out the progress on this site for my client being delisted please? Best wishes, Simon. Simon J. Ryan. Social Advisors Office: 01474 550290 Twitter: @socialadvisoruk Web: socialadvisors.co.uk FREE Downloads: Our guides to Social Media Success <http://adviserpost.co.uk/downloads/> Winners: FStech 2014 Best Use Of Social Media In Financial Services

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Trying to Figure Something Out
by Anne P. Mitchell, Esq. 12 Mar '15

12 Mar '15

All, We are in the process of trying to help a sender to clean up their act and IP space, and in doing so, we came across a SURBL listing which we're trying to figure out. The domain that is listed is ibwmail.com; the problem that we are having is that there is no website at all on that domain, nor can we find any spam - anywhere - mentioning the domain. The only clue that we can find is that there is a gambling site that is using the domain as their MX (now, you may be saying that this is a big clue - but given that this is a domain listing, not an IP/MX listing - the two taken together don't add up, and that makes the delisting request process difficult because, for example, there is no message containing the (non-existent) website to include as required in a SURBL delisting request). This is a sender who is trying to reform their customers' practices, their space, etc... but it's awfully hard to whack anybody with a clue-by-four ("Bad sender! Bad, bad, bad!") when we can't find the puddle they stepped in (to torture a metaphor). Any thoughts, clues, or pointers would be greatly appreciated! Thanks! Anne Anne P. Mitchell, Attorney at Law CEO/President, Institute for Social Internet Public Policy Member, Cal. Bar Cyberspace Law Committee Member, Asilomar Microcomputer Workshop Committee Author: Section 6 of the Federal CAN-SPAM Act of 2003 Ret. Professor of Law, Lincoln Law School of San Jose Ret. Chair, Asilomar Microcomputer Workshop

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More than 14 days - still blocked.
by Ryan Rigby 22 Feb '15

22 Feb '15

Hi All, I'm hoping someone on this thread can help me. Our site was added to the SURBL ws list back on the 5th Feb, I submitted a request and we were removed on the 6th Feb but we're still being blocked by sites like LinkedIn and some of our customers are also unable to access our content because the site is still showing on a SURBL list. We have contacted LinkedIn, who said there is nothing they can do to refresh or update their lookup list, I find it hard to believe that these blacklists are not refreshed in a 2 week period. I have verified that we have not been re-added and the google malicious site lookup confirms no malicious activity. My first question is - what can we do? Our site is clean (and always has been) and we were on one list for one day, this brief, and unwarranted addition to the list, has been impacting our business for 2 weeks now and continues to present a poor image of our company. My second question is - how did we get added? The automated response quoted 'multiple reports of unsolicited messages' but no evidence or source of this was provided, all our mailing lists require sign up and all our mail has unsubscribe options within it. We need to understand how we got on this list to ensure it never happens again and don't endure such a long and high impact issue as we are currently faced with. Any help you can provide will be much appreciated. Thank you, Ryan Rigby MCITP:SA Senior Systems Administrator Vision House, Wellfield Road Preston Brook, Cheshire WA7 3FR United Kingdom Desk: +44 1928 706 333 / +1 847 466 6333 Mobile: +44 7961 218 528 Fax: +44 1928 706 329 RRigby(a)flexerasoftware.com www.flexerasoftware.com CONFIDENTIALITY NOTICE: This email message (including any attachments) is for the sole use of the intended recipient and may contain proprietary, confidential, or trade secret information. Any unauthorized review, use, disclosure, or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. Thank you.

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Lenght of time to remove a site from blacklist?
by SURBL Role 23 Jun '14

23 Jun '14

We don't handle removal requests here, but since your company appears to be a transportation consulting company, most likely you are inquiring about a web site that has been cracked (broken into) and malicious content placed on it. Insecure computers may also be used for malicious activity such as phishing, DDOS, identity theft, banking credential theft, etc. It is crucial that the web site and all computers used to connect to it have a full security audit done by a competent security expert.

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Lenght of time to remove a site from blacklist?
by Stephanie Wright 23 Jun '14

23 Jun '14

I am submitting information to remove a site from the JP blacklist. I can't seem to find any estimate on how long removal takes. Does anyone know? Thank you!

2 1

Surbl Blacklist Removal Request
by Elliott Tyndale 12 Mar '14

12 Mar '14

> When you say the removal request wasn't received do you mean an email was never received, or because I may have not completed the removal request correctly, a ticket wasn't created? > The reason I ask is, I would like to determine whether I just need to resend my already created removal request to whitelist(a)surbl.org, or whether I need to re do the removal request to fit the procedure. > If it is the latter, could you please shed some light on what I may have done wrong as there are many fields on this form. > Regards, >Elliott Tyndale Hello Surbl, Could anybody shed some light on my previous message please? Regards, Elliott Tyndale

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Surbl Blacklist Removal Request
by SURBL Role 07 Mar '14

07 Mar '14

No removal request was received. Most likely you did not complete the removal request correctly. Please follow the removal procedure.

2 1

Surbl Blacklist Removal Request
by Elliott Tyndale 07 Mar '14

07 Mar '14

Hello Surbl, I sent a Surbl Blacklist Removal Request email to the whitelist(a)surbl.org email address after experiencing some problems with the website form. The email was sent on the 21st February at 10:21, but I haven't received a reply or any indication as to whether our domain is going to remain blocked or not. Could anyone shed some light on this please? The domain in question is www.givemegoodies.co.uk Regards, Elliott Tyndale

2 2

Policy Triggers
by Dave Doucette 16 Feb '14

16 Feb '14

I am interested in RPZ and am wondering what policy triggers are supported. Is it just QNAME, or is IP, NSIP and NSDNAME also included. Dave

2 1

domains listed
by Jason van Wyk 03 Feb '14

03 Feb '14

Hi can someone please explain to me why all new domains we register are automatically listed with SUBRL - JP. Thanks Jason

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