On Wednesday, June 25, 2008, 5:37:30 AM, Ben Spencer wrote:
Ok...the subject is a bit misleading. Let me clarify a little bit...
What does it take for a domain to end up on the multi.surbl.org list?
Realizing that multi is made up of several different lists, it might not be clear cut as each might have their own rules and in some cases it is more complicated then just end user reports.
Background: someone complained that they couldn't email us and it turns out they were blocked because of the multi.surbl.org list. In a response we received from them, they stated: One person has a software program that erroneously flagged <the domain> as spam.
What I am trying to confirm is that none of the multi.surbl.org lists actually will block on a single incident report. Reading over the surbl.org site (haven't dig into the rules for each list just yet), the lists seem to sway towards safer (no listing) then sorry end of things.
None of the lists will blacklist based solely on a user report.
Each list is pretty different.
Please report false positives to whitelist at our domain.
Jeff C.