Thanks for this David.
Here is what we have done.
Our system automatically checks every 10 minutes three RBLs -- SpamHaus, SpamCop, SURBL -- and deletes all snipped URLs that are found in RBLs. Automatically.
Secondly, even in cases where a URL may not have been put on an RBL yet, we allow a user submission form on *every* page of our site (it's in the running site footer) -- http://snipurl.com/site/reportspam and when a user submits an abused snipurl this way, the URL is immediately disabled. A note is sent to me, and I check how "spammy" the link was, and if it's egregious, I delete every URL from that user entirely. No questions asked.
Thirdly, people can write to "abuse@snipurl.com" (and many do). An automatic cronjob automatically checks for the URLs submitted this way and disables them as needed.
I feel this is proactive and stringent enough. Welcome any other thoughts.
Thanks Shashank SnipURL
On Wed, Jun 30, 2010 at 12:09 PM, David B Funk dbfunk@engineering.uiowa.edu wrote:
On Wed, 30 Jun 2010, SnipURL Editor wrote:
Hi,
I have tried to send an email from the Lookup page, but that email is bouncing.
What am I missing? Whom can I contact to get my IP unlisted, given that it's now been a month since it's been wrongly put in the list?
Thanks Shanx
Shanx, What IP address do you have that is listed? Ordinarily SURBL lists domain names (DNS names) of spamvertized URLS, not IP addresses.
I checked the SURBL list and the DNS name "snipurl.com" is not listed. (Note that it -is- listed on the URIBL list).
With regards to your claim "it's been wrongly put in the list" can you tell us what you've done to discourage spammer abuse of your service?
I've gotten enough spam with snipurl's in them that I put it in my own personal blacklist (as a spamassasin low scoring rule, not an outright blocking). So I know that spammers have used your service.
-- Dave Funk University of Iowa <dbfunk (at) engineering.uiowa.edu> College of Engineering 319/335-5751 FAX: 319/384-0549 1256 Seamans Center Sys_admin/Postmaster/cell_admin Iowa City, IA 52242-1527 #include <std_disclaimer.h> Better is not better, 'standard' is better. B{ _______________________________________________ Discuss mailing list Discuss@lists.surbl.org http://lists.surbl.org/mailman/listinfo/discuss