Dear eBay:
Wow, your form letter has changed my mind. Your security is perfect. Your commitment to security is stellar. Running an open redirector is a great idea. Sorry I didn't see the light earlier.
However, on a new topic, I was shocked and dismayed that eBay is allowing and assumingly SUPPORTING pornography to be distributed through your website. Does this include child pornography or is that only in Europe and places where the age of consent for pornography is under 18?
Please advise based on the following link from eBay --WARNING: The following pages contains naked photos: http://cgi4.ebay.com/ws/eBayISAPI.dll?MfcISAPICommand=RedirectToDomain&D...
What is the meaning of this? eBay is facilitating porn now?
OK, now that I have your attention maybe this extreme last resort will ACTUALLY get you to forward this to someone at your company with an understanding of phishing and security that is slightly higher than the Trust and Safety department?
If not, I give up and wish you well in your support of the child pornography industry that your company is facilitating by turning a blind eye to glaring security issues.
Sincerely, Kevin A. McGrail
----- Original Message ----- From: "eBay Customer Support" rswebhelp@ebay.com To: "Kevin A. McGrail" kmcgrail@pccc.com Sent: Saturday, February 26, 2005 12:06 PM Subject: RE: SP91011 your recent report to eBay's Trust and Safety Department (KMM157050156V37604L0KM)
Hello,
Thank you for writing back.
I truly apologize if you felt we were not concerned about the email you received. We are aware of the potential for fraud that these emails pose.
Let me assure you that we do work actively and aggressively in partnership with many agencies, ISP's, and law enforcement groups to investigate these fraudulent entities. Please keep in mind that eBay is a public company and not associated with any legislative or police entity. We rely on the same agencies you do to pursue these fraudulent activities. We are very much concerned about our member's safety, but we cannot control the actions of those intent on committing fraud.
If you have already received a spoofed email once, your email address has already been harvested. Sadly, you may continue to receive spoofed emails for some time as these groups migrate from ISP to ISP setting up fraudulent sites or sending fraudulent emails.
We advise you to be very cautious of all email messages that ask you to submit information such as your credit card number or your email password. eBay (and most other Internet companies) will never ask you for sensitive personal information such as passwords, bank account or credit card numbers, Personal Identification Numbers (PINs), or Social Security numbers in an email. If you ever need to provide information to eBay please open a new Web browser, type www.ebay.com, and click on the "site map" link located at the top the page to access the eBay page you need.
To keep your eBay experience safe, we have set up a new tutorial about Spoof Emails to educate our members spotting a fake email. To check it out, please click on the help link located at the top of all eBay page. Once the help window appears, click on the link to eBay's Security Center. From the Security Center you will find a variety of safety related links. On the right hand side you will see a link to "Protect yourself from spoof emails".
Help > Security Center > Protect yourself from spoof emails
Once again, thank you for alerting us to the spoof email you received. Your vigilance helps us ensure that eBay remains a safe and vibrant online marketplace.
Regards,
Marcel eBay SafeHarbor Investigations Team ______________________________ eBay Inc. The World's Online Marketplace®
Important: eBay will not ask you for sensitive personal information (such as your password, credit card and bank account numbers, Social Security numbers, etc.) in an email. Learn more account protection tips at:
http://pages.ebay.com/help/confidence/isgw-account-theft-reporting.html
For our latest announcements, please check:
http://www2.ebay.com/aw/announce.shtml _____________________________________________
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