Dear All,
I was notified today via an error message from a mail server that a domain/URL in the e-mail was on a blacklist somewhere. I took the time to check and sure enough our own domain is on that list with the note PH.
The problem is that our domain is hosted on a shared web host from what I believe to be a fairly reputable web host here in Montreal (iWeb.com.) We have no ability to control or monitor the servers at a level that would allow us to work on, modify, patch, or make any low- level changes that requested in the "Removal Request."
More importantly is why a domain isn't notified upon being blacklisted? (Via the info@... or abuse@.... mailboxes) I can understand the need for immediately blacklisting troublesome domains; with that I have no qualms. However it seems that, in the hope of weeding out false positives like our own, at least a note that the domain is being added to the blacklist would help in some kind of active response - instead of the reactive one where we start receiving cryptic messages from clients' servers indicating something is amiss.
That being said, thanks for all your hard work to keep this giant and messy infrastructure as clean as humanly possible.
Be well, Petros Kolyvas