Jeff Chan wrote:
On Saturday, August 21, 2004, 9:59:06 PM, Doc Schneider wrote:
William Stearns wrote:
On Sat, 21 Aug 2004, Jeff Chan wrote:
We may need to develop a more formal procedure for handling FP reports.... Any suggestions or implementations would be welcomed. Maybe something like a trouble ticket system would be useful.
I'd second the trouble ticket approach. One that allowsuploads/attachments, hopefully with an email submission interface, would be great. I'm overextended at the moment; does anyone else have some experience setting up Request Tracker?
I have run RT (Request Tracker) in fact still have it installed on one of my servers.
Where would we like it to run at? I could re-set it up (need to upgrade it here) and add you all to it.
That would be awesome if you could Doc! :D
I'm upgrading my old version as I type. Will let you all know where to get to it. Maybe we could add a pointer to something like something.surbl.org and point it to my rt site? I'll leave it to you all to figure out the something.surbl.org 8*))
Once I have this upgraded I'll add Jeff and Bill to it for now. Then add whoever else needs admin access.
-Doc (DaSick Ninja) Yeah, I am home sick. I hate the flu man!