Hi,
My ISP (www.bmts.com - Bruce Telecom, reachable at tech@brucetelecom.com) uses surbl to detect and block SPAM, however the debian mailing lists do not and this results in bounces of mail sent to the debian mailing lists and through it to me through my provider. This is bad because the debian mailing lists unsubscribe users who have too many bounces.
My ISP tells me to contact you to get the offending site removed, however I don't object to the site blacklisted, but to the listz.debian.org mail bouncing. I asked them to whitelist it but they just reiterated that I had to contact you.
I think they are wrong and not understand. Could someone kindly beat the over the head with instruction on how to whitelist listz.debian.org so that it is not blocked even if a surbl blacklisted URL is in the mail?
The address of their tech support is tech@brucetelecom.com
Please CC me if this is a busy list as I may then not see the message.
Regards,
Daniel