On Friday, September 3, 2004, 6:29:52 PM, David Hooton wrote:
On Fri, 3 Sep 2004 18:19:26 -0700, Jeff Chan jeffc@surbl.org wrote:
We need more than trap hits before adding someone. There are a lot of FPs that appear on traps due to forwards, abusers, etc.
I sincerely hope you guys are hand reviewing your trap data.
Indeed, no domain gets onto our lists without being hand reviewed, we've deliberately not automated these processes for the reasons you outline.
It's generally quite rare that something hits our traps which is not followed by at least one or two customer complaints which for us will generally result in a listing.
I'd argue strongly that human checking of the domains and circumstances of sending is required to prevent FPs.
I would also agree.
Thanks.
Also if you forward your trap message it's quite possible the abuser will be punished:
I have read this, and understand that they know they have to publish this information as a matter of PR
Indeed. It's also possible for spammers to put out such pages as camoflauge.
This company claims to be a member of Bonded Sender, which perhaps helps somewhat if true.
Jeff C.