11 Sep
2006
11 Sep
'06
11:09 p.m.
At 11:52 11-09-2006, Joseph Brennan wrote:
When we reject a message because it contains a URI that is in SURBL, should our 550 message refer the sender to www.surbl.org? The surbl web pages seem to be addressed to mail system administrators rather than general email users.
It may be confusing for end-users if you point them to www.surbl.org.
I'm asking partly so that we don't raise the support load on the surbl folks when we start rejecting.
It is less work if the user contacts the mail system administrator. The latter can then determine which URI in the sender's message triggered the rejection and contact surbl.org about it.
Regards, -sm