When we reject a message because it contains a URI that is in SURBL, should our 550 message refer the sender to www.surbl.org? The surbl web pages seem to be addressed to mail system administrators rather than general email users.
I'm asking partly so that we don't raise the support load on the surbl folks when we start rejecting.
Of course there should be near zero instances of ordinary people ever seeing the reject message, making this a moot question. Is any other system directing senders to www.surbl.org?
Joseph Brennan Columbia University Information Technology