On Wednesday, July 14, 2004, 4:37:23 PM, William Stearns wrote:
Good evening, Jeff, I wanted to check in with you about some domains removed because of your whitelists. There are a few in particular I wanted to cover.
gevalia.com and joingevalia.com: gevalia does a _lot_ of spam.
Gevalia is whitelisted as a publicly traded company. While they may or may not be spammers, it seems that actual violations of anti-spam laws would put them in big trouble and their lawyers would make them cease it.
http://www.gevalia.com/gevalia/customerservice/cs_content.jsp
OUR CUSTOMER LIST
When you enroll in any of the Gevalia programs or purchase items from our online catalog, we add your name to our Customer List. From time to time we share selected names and addresses from this List with other companies or services that offer fine quality food or merchandise by mail. If you prefer not to receive mailings from these companies, please advise us by using the mail, phone or e-mail address provided above. Please include your name and address if you are contacting us by mail or e-mail. We will ensure that your name is removed from the list we share with other organizations.
CONTACTS FROM US
We also use our Customer List for our own followup contacts with you. Many of our customers look forward to being contacted by Gevalia Customer Service Representatives by phone to be kept up-to-date about new coffees and services, programs and benefits. On the other hand, we recognize that some customers prefer not to be contacted by phone, even if they do love our coffees. Please be assured that we maintain an up-to-date "Do Not Call" list for customers who have advised us of their preference in this regard. If you do not wish to be called regarding our special offers, please let us know by mail, phone or email, and we will add you to our Do Not Call list.
We also maintain a number of e-mail mailboxes in an effort to support our online customers as effectively as we do on the phone or through the mail. We read every e-mail that we receive and do our best to respond within 48 hours, if a response is required. We save a very limited number of e-mail messages, but only until the issue is resolved. We do not record email addresses, unless you have voluntarily provided it to us in your online customer service registration.
If you did provide us with your e-mail address, we may notify you from time to time about Gevalia products or services that may be of interest to you. If you prefer not to receive these e-mail notifications, please follow the "Opt-out" instructions included with the e-mail or contact us at customer_service@gevalia.com We do not trade, sell or disclose e-mail addresses with other companies.
Opt out and information sharing are bad policies of course, but there nominally does appear to be a way to get off their lists.
nutrisystem.com: again, a lot of recent spam, just done with a
bulk marketing firm as a front.
Publicly listed, therefore subject to laws, unlike the hard core professional criminal spammers.
What information do we collect? How do we use it?
* When you order, we need to know your name, e-mail
address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status. * We may also use the information we collect to occasionally notify you about important functionality changes to the web site, new NutriSystem services, and special offers we think you'll find valuable.
Newsletter
If a user wishes to subscribe to our newsletter, we ask
only for an individual's email address. Out of respect for our users' privacy we provide a way to opt-out of these communications. Click here to unsubscribe to the nutrisystem.com newsletter.
Opt out. Not good, but there is an alleged removal procedure and the company would be susceptible to legal action if they did not comply.
spamarrest.com: spammers themselves
Came from Joe in France.
They seem to be a legitimate company with reasonable spam policies:
http://spamarrest.com/privacy.jsp
But I don't really know much about them. Iv'e never gotten a spam from them or linking them. Why would a nominally antispam company spam people?
Jeff C.