Re: [SURBL-Discuss] Notification of Blacklist Status

-- ShiftFocus Media for Arts and Education Phone: 514.667-9778 ext. 231 Fax: 866.850.5451 42 Milner Street Montreal, QC, H4X 2H5 On 3-Jul-09, at 1:25 AM, SURBL Role wrote: > What happens if a spammer decides to use, say, abuse@shiftfocus.ca as > the contact on their thousands of domains? > > > On 7/2/09, Petros Kolyvas pk@shiftfocus.ca wrote: >> Thanks for the reply. >> >> I would, however retort that if the contact info is faulty, and a >> message simply isn't delivered (hopefully you'll get a notification >> of >> an invalid address,) this could count as a further strike against a >> domain. >> >> However, if the contact information is good, and a message is >> properly >> received, it does help speed along the process. We keep both info@shiftfocus.ca >> and abuse@shiftfocus.ca so that we can be notified of any trouble. >> The hope was that we might know about the trouble and take action >> before something like this occurs. >> >> For example, until today we didn't know we were somehow (and >> mistakenly) on a blacklist. How long were we on the blacklist? It >> would certainly explain some odd behaviour of sent messages over the >> last couple of months. >> >> Having completed another "lookup," no additional information is >> offered. We can't face our accuser so to speak or see how, why or >> when >> we were added in any detail. >> >> Back to my original point, it seems to me the overhead for the simple >> e-mail notification would be quite low and the net effect would be >> some increased feeling of goodwill from those who might suffer from >> false positives. The increased level of openness could only help >> further the cause. >> >> I am not saying this to criticise the effort, far from it. I still >> applaud the gargantuan and nearly impossible effort of keeping the >> streets "clean." At the same time, as an outsider who is suffering a >> little from the cleaning, these are my thoughts. They remain opinion >> and should be considered such. >> >> I do wish you all the best, >> >> Petros Kolyvas >> >> -- >> ShiftFocus Media >> for Arts and Education >> >> Phone: 514.667-9778 ext. 231 >> Fax: 866.850.5451 >> >> 42 Milner Street >> Montreal, QC, H4X 2H5 >> >> >> On 2-Jul-09, at 2:13 PM, SURBL Role wrote: >> >>> Thanks for a good suggestion and for your kind words, but 99.99+% of >>> the sites on SURBL lists likely have false contact information or >>> are >>> hosted on compromised computers, so it's often not feasible to >>> contact >>> them. >>> >>> Probably the best approach is to follow the removal procedure at: >>> >>> http://www.surbl.org/lookup/ >>> >>> as you're doing. >>> >>> >>> >>> On 7/2/09, Petros Kolyvas pk@shiftfocus.ca wrote: >>>> Dear All, >>>> >>>> I was notified today via an error message from a mail server that a >>>> domain/URL in the e-mail was on a blacklist somewhere. I took the >>>> time >>>> to check and sure enough our own domain is on that list with the >>>> note >>>> PH. >>>> >>>> The problem is that our domain is hosted on a shared web host from >>>> what I believe to be a fairly reputable web host here in Montreal >>>> (iWeb.com.) We have no ability to control or monitor the servers >>>> at a >>>> level that would allow us to work on, modify, patch, or make any >>>> low- >>>> level changes that requested in the "Removal Request." >>>> >>>> More importantly is why a domain isn't notified upon being >>>> blacklisted? (Via the info@... or abuse@.... mailboxes) I can >>>> understand the need for immediately blacklisting troublesome >>>> domains; >>>> with that I have no qualms. However it seems that, in the hope of >>>> weeding out false positives like our own, at least a note that the >>>> domain is being added to the blacklist would help in some kind of >>>> active response - instead of the reactive one where we start >>>> receiving >>>> cryptic messages from clients' servers indicating something is >>>> amiss. >>>> >>>> That being said, thanks for all your hard work to keep this giant >>>> and >>>> messy infrastructure as clean as humanly possible. >>>> >>>> Be well, >>>> Petros Kolyvas >>>> >>>> -- >>>> ShiftFocus Media >>>> for Arts and Education >>>> >>>> Phone: 514.667-9778 ext. 231 >>>> Fax: 866.850.5451 >>>> >>>> 42 Milner Street >>>> Montreal, QC, H4X 2H5 >>>> >>>> _______________________________________________ >>>> Discuss mailing list >>>> Discuss@lists.surbl.org >>>> http://lists.surbl.org/mailman/listinfo/discuss >>>> >>> _______________________________________________ >>> Discuss mailing list >>> Discuss@lists.surbl.org >>> http://lists.surbl.org/mailman/listinfo/discuss >> >> _______________________________________________ >> Discuss mailing list >> Discuss@lists.surbl.org >> http://lists.surbl.org/mailman/listinfo/discuss >> > _______________________________________________ > Discuss mailing list > Discuss@lists.surbl.org > http://lists.surbl.org/mailman/listinfo/discuss