All,
We are in the process of trying to help a sender to clean up their act and IP space, and in doing so, we came across a SURBL listing which we're trying to figure out.
The domain that is listed is ibwmail.com; the problem that we are having is that there is no website at all on that domain, nor can we find any spam - anywhere - mentioning the domain. The only clue that we can find is that there is a gambling site that is using the domain as their MX (now, you may be saying that this is a big clue - but given that this is a domain listing, not an IP/MX listing - the two taken together don't add up, and that makes the delisting request process difficult because, for example, there is no message containing the (non-existent) website to include as required in a SURBL delisting request).
This is a sender who is trying to reform their customers' practices, their space, etc... but it's awfully hard to whack anybody with a clue-by-four ("Bad sender! Bad, bad, bad!") when we can't find the puddle they stepped in (to torture a metaphor).
Any thoughts, clues, or pointers would be greatly appreciated!
Thanks!
Anne
Anne P. Mitchell, Attorney at Law CEO/President, Institute for Social Internet Public Policy Member, Cal. Bar Cyberspace Law Committee Member, Asilomar Microcomputer Workshop Committee Author: Section 6 of the Federal CAN-SPAM Act of 2003 Ret. Professor of Law, Lincoln Law School of San Jose Ret. Chair, Asilomar Microcomputer Workshop