Hello,
My domain is Sandestin.com. We are having some issues of our emails being blocked as spam. The message is 552 tin.com found in SURBL: Blocked, tin.com on lists [ws], See: http://www.surbl.org/lists.html. My domain isn't on the lookup but tin.com. Where do you think this issue lies? Is it SURBL or the spam filtering that is using surbl?
David Fletcher I.T. Dept
On 13/10/2010 19:09, "David Fletcher (SAN)" D.Fletcher@sandestin.com wrote:
Hello,
My domain is Sandestin.com. We are having some issues of our emails being blocked as spam. The message is 552 tin.com found in SURBL: Blocked, tin.com on lists [ws], See: http://www.surbl.org/lists.html. My domain isn't on the lookup but tin.com. Where do you think this issue lies? Is it SURBL or the spam filtering that is using surbl?
David Fletcher I.T. Dept
Discuss mailing list Discuss@lists.surbl.org http://lists.surbl.org/mailman/listinfo/discuss
David
I'd suspect it's your spam filtering software that is having issues
Regards
Michele
Mr Michele Neylon Blacknight Solutions Hosting & Colocation, Brand Protection ICANN Accredited Registrar http://www.blacknight.com/ http://blog.blacknight.com/ http://blacknight.mobi/ http://mneylon.tel http://mneylon.tel/ Intl. +353 (0) 59 9183072 US: 213-233-1612 UK: 0844 484 9361 Locall: 1850 929 929 Direct Dial: +353 (0)59 9183090 Twitter: http://twitter.com/mneylon
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On Wed, Oct 13, 2010 at 1:49 PM, Michele Neylon :: Blacknight michele@blacknight.ie wrote:
On 13/10/2010 19:09, "David Fletcher (SAN)" D.Fletcher@sandestin.com wrote:
Hello,
My domain is Sandestin.com. We are having some issues of our emails being blocked as spam. The message is 552 tin.com found in SURBL: Blocked, tin.com on lists [ws], See: http://www.surbl.org/lists.html. My domain isn't on the lookup but tin.com. Where do you think this issue lies? Is it SURBL or the spam filtering that is using surbl?
David Fletcher I.T. Dept
David
I'd suspect it's your spam filtering software that is having issues
Regards
Michele
We agree with Michele that this is likely a mail filter application error. Please let the filter vendor know about the issue. If you can let us know what filter it is, we can try to contact them also.
A couple possibilities are truncation due to line wrap in the message itself, such as:
http://www.sandes tin.com/
or a parsing error in the filter. In any case, it's probably an application error that needs to be corrected.
-
David Fletcher (SAN) -
Michele Neylon :: Blacknight -
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