Ryan
It's a mailing list not a discussion forum ..
Anyway ..
this isn't really the place where you're going to get answers on specific issues ..
Regards
Michele
-- Mr Michele Neylon Blacknight Solutions Hosting & Colocation, Brand Protection http://www.blacknight.com/ http://blog.blacknight.com/ http://mneylon.tel/ Intl. +353 (0) 59 9183072 Locall: 1850 929 929 Direct Dial: +353 (0)59 9183090 Fax. +353 (0) 1 4811 763 Twitter: http://twitter.com/mneylon ------------------------------- Blacknight Internet Solutions Ltd, Unit 12A,Barrowside Business Park,Sleaty Road,Graiguecullen,Carlow,Ireland Company No.: 370845
________________________________________ From: Ryan Harris [ryan@sendgrid.com] Sent: 03 April 2013 16:15 To: discuss@lists.surbl.org Subject: [SURBL-Discuss] Hello SURBL discussion board!
Hello,
Thank you for having me on your discussion forum.
SendGrid monitors outgoing links and checks with SURBL listings. We noticed yesterday several emails being flagged because emailonacid.com was listed by SURBL. I wanted to inquire about this and to hopefully gain some insight on why this domain was listed. Is there anything that SendGrid should be concerned about in regards to emailonacid.com. Today I don't see emails with this link being flagged, has the initial issue been resolved with emailonacid.com?
Thank you for your time and your help.
Ryan Harris Lead Abuse Engineer _______________________________________________ Discuss mailing list Discuss@lists.surbl.org http://lists.surbl.org/mailman/listinfo/discuss
true.
whitelist-reports@surbl.org whitelist-reports@surbl.org
is where to report FPs.
On Apr 3, 2013, at 8:45 AM, Michele Neylon :: Blacknight michele@blacknight.com wrote:
Ryan
It's a mailing list not a discussion forum ..
Anyway ..
this isn't really the place where you're going to get answers on specific issues ..
Regards
Michele
-- Mr Michele Neylon Blacknight Solutions Hosting & Colocation, Brand Protection http://www.blacknight.com/ http://blog.blacknight.com/ http://mneylon.tel/ Intl. +353 (0) 59 9183072 Locall: 1850 929 929 Direct Dial: +353 (0)59 9183090 Fax. +353 (0) 1 4811 763 Twitter: http://twitter.com/mneylon
Blacknight Internet Solutions Ltd, Unit 12A,Barrowside Business Park,Sleaty Road,Graiguecullen,Carlow,Ireland Company No.: 370845
From: Ryan Harris [ryan@sendgrid.com] Sent: 03 April 2013 16:15 To: discuss@lists.surbl.org Subject: [SURBL-Discuss] Hello SURBL discussion board!
Hello,
Thank you for having me on your discussion forum.
SendGrid monitors outgoing links and checks with SURBL listings. We noticed yesterday several emails being flagged because emailonacid.com was listed by SURBL. I wanted to inquire about this and to hopefully gain some insight on why this domain was listed. Is there anything that SendGrid should be concerned about in regards to emailonacid.com. Today I don't see emails with this link being flagged, has the initial issue been resolved with emailonacid.com?
Thank you for your time and your help.
Ryan Harris Lead Abuse Engineer _______________________________________________ Discuss mailing list Discuss@lists.surbl.org http://lists.surbl.org/mailman/listinfo/discuss
Discuss mailing list Discuss@lists.surbl.org http://lists.surbl.org/mailman/listinfo/discuss
On 04/03/2013 11:48 AM, Neil Schwartzman wrote:
true.
whitelist-reports@surbl.orgwhitelist-reports@surbl.org
is where to report FPs.
I got this response once, and there may be a bit of misunderstanding on the part of the operators of SURBL as to the nature of these questions. People don't come here asking these questions as a way of questioning a false positive while avoiding specifically saying they think it's a false positive. They don't /know/ it's a false positive, since they don't know the why of the apparent listing. You on the inside may know that, but those of us on the outside only see the end result.
Given this fellow works for SendGrid, I suspect he's trying to avoid harboring a spammer, and we should hardly want to discourage that.
It might help to do something on the SURBL website about reporting false positives, but if I went there, and ended up on the contact page, I too would sign up for the list and start asking questions. There's an option that asks for removal, but responsible parties aren't going to go through removal if the listing is already gone, or if they're concerned the listing is legitimate. They're going to ask questions, and from the looks of the contact page, the mailing list is the place to do that.
- Ron
Ron,
I couldn't have put it better myself. Thank you for adding clarity to the situation. It is true, I wasn't trying to report a false positive. I was trying to determine if this was something I needed to be concerned about since we had a high volume of senders using links with emailonacid.com in them being flagged by SURBL. When I went to SURBL's contact us form this is where it lead me, so I figured concerns I had were an acceptable thing to address on this email distribution list (once again sorry for calling it a forum).
I would love a FAQ or criteria of what is acceptable to bring up in this email distribution list and what is not. I don't want to step on any toes or cause unrest for questions I may have.
Ryan
On Wed, Apr 3, 2013 at 10:08 AM, Ron Guerin ron@vnetworx.net wrote:
On 04/03/2013 11:48 AM, Neil Schwartzman wrote:
true.
whitelist-reports@surbl.orgwhitelist-reports@surbl.org
is where to report FPs.
I got this response once, and there may be a bit of misunderstanding on the part of the operators of SURBL as to the nature of these questions. People don't come here asking these questions as a way of questioning a false positive while avoiding specifically saying they think it's a false positive. They don't /know/ it's a false positive, since they don't know the why of the apparent listing. You on the inside may know that, but those of us on the outside only see the end result.
Given this fellow works for SendGrid, I suspect he's trying to avoid harboring a spammer, and we should hardly want to discourage that.
It might help to do something on the SURBL website about reporting false positives, but if I went there, and ended up on the contact page, I too would sign up for the list and start asking questions. There's an option that asks for removal, but responsible parties aren't going to go through removal if the listing is already gone, or if they're concerned the listing is legitimate. They're going to ask questions, and from the looks of the contact page, the mailing list is the place to do that.
- Ron
Discuss mailing list Discuss@lists.surbl.org http://lists.surbl.org/mailman/listinfo/discuss
To answer several questions:
A. Removal requests should always use the removal form:
http://www.surbl.org/surbl-analysis
If for some reason the form can't be used, then please send plain text email to the removal role account:
whitelist at our domain
which is read by multiple people. Please do not send removal requests or false positive reports to any other addresses.
B. It's ok to discuss other SURBL issues on this discussion list.
C. The web site has many links to the removal request form.
D. The removal form doesn't allow the removal of something that's not currently blacklisted.
Hello,
Thank you Niel for the helpful answer. Sorry to ping this email list with the wrong question.
Ryan
On Wed, Apr 3, 2013 at 9:48 AM, Neil Schwartzman neil@cauce.org wrote:
true.
whitelist-reports@surbl.org whitelist-reports@surbl.org
is where to report FPs.
On Apr 3, 2013, at 8:45 AM, Michele Neylon :: Blacknight < michele@blacknight.com> wrote:
Ryan
It's a mailing list not a discussion forum ..
Anyway ..
this isn't really the place where you're going to get answers on
specific issues ..
Regards
Michele
-- Mr Michele Neylon Blacknight Solutions Hosting & Colocation, Brand Protection http://www.blacknight.com/ http://blog.blacknight.com/ http://mneylon.tel/ Intl. +353 (0) 59 9183072 Locall: 1850 929 929 Direct Dial: +353 (0)59 9183090 Fax. +353 (0) 1 4811 763 Twitter: http://twitter.com/mneylon
Blacknight Internet Solutions Ltd, Unit 12A,Barrowside Business
Park,Sleaty
Road,Graiguecullen,Carlow,Ireland Company No.: 370845
From: Ryan Harris [ryan@sendgrid.com] Sent: 03 April 2013 16:15 To: discuss@lists.surbl.org Subject: [SURBL-Discuss] Hello SURBL discussion board!
Hello,
Thank you for having me on your discussion forum.
SendGrid monitors outgoing links and checks with SURBL listings. We
noticed
yesterday several emails being flagged because emailonacid.com was
listed
by SURBL. I wanted to inquire about this and to hopefully gain some
insight
on why this domain was listed. Is there anything that SendGrid should be concerned about in regards to emailonacid.com. Today I don't see
emails
with this link being flagged, has the initial issue been resolved with emailonacid.com?
Thank you for your time and your help.
Ryan Harris Lead Abuse Engineer _______________________________________________ Discuss mailing list Discuss@lists.surbl.org http://lists.surbl.org/mailman/listinfo/discuss
Discuss mailing list Discuss@lists.surbl.org http://lists.surbl.org/mailman/listinfo/discuss
Discuss mailing list Discuss@lists.surbl.org http://lists.surbl.org/mailman/listinfo/discuss
-
Michele Neylon :: Blacknight -
Neil Schwartzman -
Ron Guerin -
Ryan Harris -
SURBL Role