Hear, hear to this post! Emails to my band's legitimate, opted-in
mailing list were recently blocked because the newsletter service we
use is blacklisted on this site. I can't even mention the name of the
service in this email because it then gets rejected by my ISP when I
try to send it!
This is a ridiculous situation and saying that you are not blocking
anything is an unacceptable denial of responsibility. You are
providing the means for email to be blocked and recommending ISPs use
it so accept your responsibility.
What I and anyone else sending out legitimate emails must have is a
way for our emails to be delivered and NOT classified as spam.
Cavalier approaches to blocking spam which cause havoc to legitimate
emails are just not acceptable.
> You missed my point. When I tried to send email to the whitelist
> address given, it
> was rejected.
>
> All I'm saying is that people should be given an opportunity to
> clear their name.
> Your system assumes that the blacklisted domain has been sending
> advertising and
> you want to judge whether it's spam or not. If we don't use the
> domain for
> advertising, we have no way of complying with your form
> requirements. When we
> tried to contact you using the alternate method, our email was
> rejected by your
> servers, because it is on your blacklist.
>
> I understand that you are not blocking anything, but recommending it
> to people who
> trust your list results in the same thing. We have to go to each
> recipient and ask
> that they stop using your list in order to get our mail through. It
> would be
> better for all concerned, to make it easier to correct the problem
> at it's source.
>
> The present system clogs up the list with things that should be
> handled in
> private, and results in people having to drop your service in order
> to receive
> legitimate email. That means the spammers win.
>
> BTW, How would blacklisting a domain NOT hurt legitimate email from
> that domain?
>
>
>
> Raymond Dijkxhoorn wrote:
> > Hi!
> >
> >> "We just do not handle delisting requests on the mailinglist.
> Thats not
> >> what is is here for."
> >>
> >> That is understood. What is not understood is why it is so hard
> to get a delisting
> >> request through proper channels, that many have to resort to this
> list out of
> >> desperation. If we don't have the magic formula to get the site
> to accept our
> >> request, and our mail is rejected, what are we supposed to do?
> >>
> >> You call us spammers and slam the door in our face. As bad as
> spam is, I think it
> >> is worse to interfere with legitimate email and provide no way to
> report mistakes.
> >
> > With every list there will be people saying it will hurt their
> legitimate
> > mailflow. We do not block anything hoewever. Its every
> mailproviders free
> > choise to pick a list for filtering mail.
> >
> > If your delisting request wasnt handled like you expected drop a
> not on
> > whitelist at surbl.org and we will follow up with you there.
> >
> > Thanks,
> > Raymond.
> > _______________________________________________
> > Discuss mailing list
> > Discuss at lists.surbl.org
> > http://lists.surbl.org/mailman/listinfo/discuss
>
Pete Haworth
http://www.mollysrevenge.comhttp://www.sonicbids.com/MollysRevengehttp://www.myspace.com/mollysrevengeband
Fanbridge doesn't send me anything but spam, and you can google and find their CEO saying "well, just email me and I'll add you to our global suppression list."
Well, if they managed their lists better... actually, if they forced their bands to manage the lists better... they wouldn't need to do damage control like that.
Your list? I am not questioning that it's clean. If you say it's clean, I'll trust you. Fanbridge, however, was an unfortunate choice...
I've tried unsubscribing from a band's email list, just to find that I'm on two others besides the one I just got off of. This has happened more than once.
I've NEVER subscribed to ANY email list hosted at Fanbridge.
Seriously - go find another ESP. And stop posturing, it only makes you look like a jerk. No one is required to accept mail from Fanbridge, whether you like it or not.
Best,
Steve - NOT SPEAKING FOR THE SURBL MAINTAINERS. Just speaking on my own behalf.
----- Original Message -----
From: "Peter Haworth" <pete(a)mollysrevenge.com>
To: discuss(a)lists.surbl.org
Sent: Sunday, May 17, 2009 9:15:05 AM GMT -08:00 US/Canada Pacific
Subject: [SURBL-Discuss] Blacklisted for no good reason
On Saturday May 16th, we sent out a legitimate newsletter email to our
mailing list consisting of people who opted -in and specifically
requested to receive newsletters. Some of these emails were
classified as spam because of references to either Fanbridge.com or
fburls.com. The emails were sent from the band's domain,
mollysrevenge.com, using the commercial newsletter service, FanBridge.
So how am I supposed to deal with this? Fanbridge is a legitimate
business with thousands of customers. I have no idea why you chose to
blacklist them and I don;t really care, all I know is that legitimate
emails are being intercepted as a result and that's an unacceptable
situation. If this happened with USPS mail, you'd be guilty of a
felony.
Catchall solutions to internet spam that result in legitimate emails
being blocked are unacceptable.
Pete Haworth
http://www.mollysrevenge.comhttp://www.sonicbids.com/MollysRevengehttp://www.myspace.com/mollysrevengeband
_______________________________________________
Discuss mailing list
Discuss(a)lists.surbl.org
http://lists.surbl.org/mailman/listinfo/discuss
--
Steve Sobol, Victorville, CA, USA
sjsobol(a)justthe.net
On Saturday May 16th, we sent out a legitimate newsletter email to our
mailing list consisting of people who opted -in and specifically
requested to receive newsletters. Some of these emails were
classified as spam because of references to either Fanbridge.com or
fburls.com. The emails were sent from the band's domain,
mollysrevenge.com, using the commercial newsletter service, FanBridge.
So how am I supposed to deal with this? Fanbridge is a legitimate
business with thousands of customers. I have no idea why you chose to
blacklist them and I don;t really care, all I know is that legitimate
emails are being intercepted as a result and that's an unacceptable
situation. If this happened with USPS mail, you'd be guilty of a
felony.
Catchall solutions to internet spam that result in legitimate emails
being blocked are unacceptable.
Pete Haworth
http://www.mollysrevenge.comhttp://www.sonicbids.com/MollysRevengehttp://www.myspace.com/mollysrevengeband
Good Evening,
I am writing in hopes that someone can help me resolve this urgent issue. I
am writing on behalf of NYC area rock band Almost One, whos URL is blocked
by your website and I need it removed from the list immediately.
There's no reason why it should be on it since the band only sends out
solicited messages.
I hope to hear from someone soon. I did try entering the URL in the lookup
field and it returns a message that it is not blacklisted, yet this is the
error we get when sending out emails:
----
Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient
domain. We recommend contacting the other email provider for further
information about the cause of this error. The error that the other server
returned was: 552 552 5.2.0 Remote MTA 209.85.222.115: An URL contained in
this message is blacklisted by SURBL. See http://www.surbl.org (state 18).
----
Thanks in advance for your help.
_________________________
A NYC Indie Rock & Roll Band
http://www.almostone.com
keepitoffforlife.com is black listed.
We have never sent an email from this site.
The site just came live only about six weeks ago.
To remove ourselves from the blacklist we must show our typical message headers REQUIRED.
We have no advertising for this site yet, so I have no headers.
So, am I being asked to lie and make something up?
This feels like catch 22.
Any assistance would be greatly appreciated.
Very frustrating, my software engineer who is building the site cannot even reference the site in his emails to me without getting them bounced.
Best Regards,
James Schmidt
james.schmidt(a)netzero.net
Hi,
My ISP (www.bmts.com - Bruce Telecom, reachable at
tech(a)brucetelecom.com) uses surbl to detect and block SPAM, however the
debian mailing lists do not and this results in bounces of mail sent to
the debian mailing lists and through it to me through my provider.
This is bad because the debian mailing lists unsubscribe users who have
too many bounces.
My ISP tells me to contact you to get the offending site removed,
however I don't object to the site blacklisted, but to the
listz.debian.org mail bouncing. I asked them to whitelist it but they
just reiterated that I had to contact you.
I think they are wrong and not understand. Could someone kindly beat
the over the head with instruction on how to whitelist listz.debian.org
so that it is not blocked even if a surbl blacklisted URL is in the
mail?
The address of their tech support is tech(a)brucetelecom.com
Please CC me if this is a busy list as I may then not see the message.
Regards,
Daniel
--
And that's my crabbing done for the day. Got it out of the way early,
now I have the rest of the afternoon to sniff fragrant tea-roses or
strangle cute bunnies or something. -- Michael Devore
GnuPG Key Fingerprint 86 F5 81 A5 D4 2E 1F 1C http://gnupg.org
The C Shore (Daniel Dickinson's Website) http://cshore.is-a-geek.com
Folks,
You've probably not heard of my URL shortener service http://twi.bz/ because
it is very new, but I wanted to appeal to the SURBL folks to accept
twi.bzdomain names within the SURBL lists.
twi.bz is differently from the standard URL shorteners in that it includes
the domain name of the destination site in the twi.bz domain name.
For example, a twi.bz link to amazon.com would be in the form:
amazon.twi.bz/XYZ. A twi.bz link to amazon.ca would be in the form
amazon.ca.twi.bz/XYZ and a twi.bz link to amazon.co.uk would be in the form
amazon.co.uk.twi.bz/XYZ. For .com domains I strip the .com for all the rest
I leave the TLD in place. Since this is in the domain name it should be
easy for them to appear in the SURBL list.
On my side I'll be using SURBL multi on domains submitted to the service to
check for spam. I'm hoping that the visibility in twi.bz domains, they're
ability to appear in SURBL and my checking of SURBL links will make
twi.bzunattractive for spammers.
John.
One of our customers wants to be removed from your WS list. He had been sending mass emails to his customers because he move his headquarters. I tried to fill out your removal form, but I have some trouble with it. I pasted the full source code of the email in the field "full source of message body". But I always get the message "error in message body". Is there any chance, that I can give you the required information directly? OR can you explain to me how I can use the form without getting such errors?
Sincerely,
Moritz Nagl
Telefon +49 (0)89 / 18 94 56 21
Fax +49 (0)89 / 18 94 56 25
moritz(a)wagnerit.com | www.wagnerit.com <http://www.wagnerit.com/>
____________________________________________________
Laden-/Post-/Lieferanschrift: Wagner IT - Hüterweg 24 - 85748 Garching - Germany
Firmensitz: Wagner IT - Isarstraße 17 - 85386 Eching - Germany
Inhaberin: Isabella Wagner - USt.-IdNr. DE259191815 - Steuer-Nr. 115/284/30076.
Good call. BTW - does SURBL need any more resources? I have extra
computing power and bandwidth I can contribute.
SURBL Announcement list [READONLY] wrote:
> For historical reasons, the SURBL public nameservers were serving
> individual lists ab, sc, ob and ws in addition to multi. However
> these individual lists have all been deprecated in favor of multi for
> several years since multi contains all lists. Traffic for the
> individual lists is relatively very low, and no one should be using
> them any more, so in order to reduce unnecessary and redundant network
> traffic we will be turning off public nameservice for the individual
> lists on February 28th, 2009.
>
> Everyone should be using multi.surbl.org instead, and this has been
> the case for many years now. Therefore if anyone is using the
> individual lists, please stop doing so and use multi instead. A
> single query to multi will check all SURBL lists.
>
> http://www.surbl.org/lists.html
>
> Cheers,
>
> Jeff C.
> _______________________________________________
> Announce mailing list
> Announce(a)lists.surbl.org
> http://lists.surbl.org/mailman/listinfo/announce
>
Hello,
I am using http://george.surbl.org/cgi-bin/lookup.cgi
I am trying to remove the domain progressingaspconfirm1.com
I believe I am following the directions correctly. The only section I
am having a problem with is:
Full source of the mesage body: (required) What is 'full source of the
message body'?
I have chosen to view the message in full in gmail and the following
appears. Can you please tell me what the first and last line would be
for the Full Source of the Message Body because I must be excluding or
adding something I'm not supposed to because I get an error when
submitting detailing a problem with this section.
Example Message:.
Delivered-To: john.zulim(a)adrevolution.com
Received: by 10.140.35.7 with SMTP id i7cs411545rvi;
Mon, 5 Jan 2009 09:00:14 -0800 (PST)
Received: by 10.100.3.4 with SMTP id 4mr11138845anc.27.1231174813487;
Mon, 05 Jan 2009 09:00:13 -0800 (PST)
Return-Path: <johnzulim(a)yahoo.com>
Received: from n26.bullet.mail.mud.yahoo.com
(n26.bullet.mail.mud.yahoo.com [68.142.206.221])
by mx.google.com with SMTP id d21si36762694and.46.2009.01.05.09.00.11;
Mon, 05 Jan 2009 09:00:12 -0800 (PST)
Received-SPF: pass (google.com: domain of johnzulim(a)yahoo.com
designates 68.142.206.221 as permitted sender)
client-ip=68.142.206.221;
DomainKey-Status: good (test mode)
Authentication-Results: mx.google.com; spf=pass (google.com: domain of
johnzulim(a)yahoo.com designates 68.142.206.221 as permitted sender)
smtp.mail=johnzulim(a)yahoo.com; domainkeys=pass (test mode)
header.From=johnzulim(a)yahoo.com
Received: from [209.191.108.97] by n26.bullet.mail.mud.yahoo.com with
NNFMP; 05 Jan 2009 17:00:11 -0000
Received: from [76.13.13.26] by t4.bullet.mud.yahoo.com with NNFMP; 05
Jan 2009 17:00:11 -0000
Received: from [76.13.10.177] by t3.bullet.mail.ac4.yahoo.com with
NNFMP; 05 Jan 2009 17:00:10 -0000
Received: from [127.0.0.1] by omp118.mail.ac4.yahoo.com with NNFMP; 05
Jan 2009 17:00:10 -0000
X-Yahoo-Newman-Property: ymail-3
X-Yahoo-Newman-Id: 892938.9901.bm(a)omp118.mail.ac4.yahoo.com
Received: (qmail 64964 invoked by uid 60001); 5 Jan 2009 17:00:10 -0000
DomainKey-Signature: a=rsa-sha1; q=dns; c=nofws;
s=s1024; d=yahoo.com;
h=X-YMail-OSG:Received:X-Mailer:Date:From:Reply-To:Subject:To:MIME-Version:Content-Type:Message-ID;
b=FwstWXexedSW3xl/LGaOZrh6SOjg6V7f8iJhovt6a1p7zNWC6fsF2ELfqPS8kvs6bnS/xaZrzEh2Gg6BXbzz2eTdrtiCFDCVdlZ+kN8DYAEJxMGJfoRtkhtWZJ89z3fYDOI4LUsEp7NLq0Ws3uDIbiwkcjeHxMSW/q9ujkPN1W4=;
X-YMail-OSG: kC7bMsIVM1nHi93ONset2qvPSCjnsB.jo_8_uQoH_nqo3HHWDueWhOkujQsjiS8gnjlI7BReY_vJRx3oEAmBuAyqPf4tyQpJHztwbIkpYkI.TrHvdPdGBj2NdifTfJbiZIIbJ8cT6qwVHnd4ITaJjQDMa13FE6zD6EIqJJTHwrawIpoHcNtE.leyZF3ZEyQZ6mvwzhrvFsCx.AcNca8-
Received: from [69.71.97.98] by web59702.mail.ac4.yahoo.com via HTTP;
Mon, 05 Jan 2009 09:00:10 PST
X-Mailer: YahooMailWebService/0.7.260.1
Date: Mon, 5 Jan 2009 09:00:10 -0800 (PST)
From: John Zulim <johnzulim(a)yahoo.com>
Reply-To: johnzulim(a)yahoo.com
Subject: Fw: Confirm Here
To: john.zulim(a)adrevolution.com
MIME-Version: 1.0
Content-Type: multipart/mixed; boundary="0-1128263733-1231174810=:64192"
Message-ID: <795526.64192.qm(a)web59702.mail.ac4.yahoo.com>
--0-1128263733-1231174810=:64192
Content-Type: text/plain; charset=us-ascii
Note: forwarded message attached.
--0-1128263733-1231174810=:64192
Content-Type: message/rfc822
X-Apparently-To: johnzulim(a)yahoo.com via 76.13.12.209; Mon, 05 Jan
2009 08:23:15 -0800
X-YMailISG: v.b.oVMWLDuJZVL_FqiJJNL9YMsoQDvmOxXz1JgsCVM.CLEEMTQ3ghdUXdKvZ7gSV3vm2.jlGnSJgp8D7YuWjm8B_cqEJK8rFli1OClyz70rxXftR6xcHn1ty8GW6RJRiR1PqkPAyHWzDRswA7y2BPIFng.axrXguGMCTDTidVtVTcTFrpDSDI0GvElhJuRADXHWQ14EqeTnG0UOaPg4DciQYJ0pg0XW_LufpjJ4hgsppEABnHN56hORApaX4QwryyUHbLOefvWPvhG7AQ8HTAPr_lYMfxiq8pMb3wwsOTyrgkntuvIFlWdDTHHUbwurkdytuw--
X-Originating-IP: [64.20.245.46]
Authentication-Results: mta173.mail.ac4.yahoo.comfrom=progressingaspconfirm3.com; domainkeys=pass (ok)
Received: from 64.20.245.46 (EHLO mail.progressingaspconfirm3.com)
(64.20.245.46)
by mta173.mail.ac4.yahoo.com with SMTP; Mon, 05 Jan 2009 08:23:15 -0800
DomainKey-Signature: q=dns; a=rsa-sha1; c=nofws;
s=dksignature; d=progressingaspconfirm3.com;
h=Date:Mime-Version:Subject:From:To:Content-Type:List-Unsubscribe:Reply-To:Accreditor:X-Habeas-Report;
b=VISjF1AlDHLIxhy1hl7CaFtQlyN1v/AUXXkdr//rgUVv3E98YgDHht0liXUAoxx0
AhQflwWk6/ggZMweOn5lYhmnI2JA0tp/IoG127m0tKiV/vNNYAIXssfGVMJux4hk
Date: Mon, 05 Jan 2009 10:23:15 -0600
Mime-Version: 1.0
Subject: Confirm Here
From: "Nike vs Adidas Survey" <NikevsAdidasSurvey(a)progressingaspconfirm3.com>
To: <johnzulim(a)yahoo.com>
Content-Type: text/html;
List-Unsubscribe:
<http://www.progressingaspconfirm3.com/scripts/unsub.php?email_md5=c24d3fa43…>
Reply-To: <c24d3fa4312f8302f59b5a94809f3307.79968800.954517136(a)progressingaspconfirm3.com>
Accreditor: Habeas
X-Habeas-Report: Please report use of this mark in spam to
<http://www.habeas.com/report/>
Content-Length: 2536
<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"
"http://www.w3.org/TR/html4/loose.dtd">
<html>
<head>
<META http-equiv="Content-Type" content="text/html; charset=utf-8">
<title>Brand Survey Panel - Please Confirm</title>
</head>
<body style="font-family:Arial, Helvetica, sans-serif; margin:
0px; padding: 0px; color: rgb(130, 16, 210);">
<div id="message_header"
style="background-image:url('http://static.progressingaspconfirm3.com/content_unindexed/member/header_sp…');
background-repeat:no-repeat; height:164px; left:0; margin:0;
padding:0; position:relative; text-align:center; top:0; width:970px;
z-index:1; ">
<div id="subject" style="float:left; left:0; margin:0 20px 0
95px; padding:0; position:absolute; top:0; width:320px; z-index:3;">
<h1 style="font-size:25pt; font-variant:small-caps;
font-weight:normal; letter-spacing:0px; line-height:40px; margin: 0px;
padding:0px; text-align:justify;">
Brand <strong style="padding: 0pt; display: block;
font-size: 35pt; font-weight: normal; margin-left: 30px; color: rgb(0,
60, 255);">Survey</strong> <em style="display: block; font-style:
normal; margin-left: 60px; text-align: left;">Panel </em>
</h1>
</div>
<div id="system_menu" style="clear:right; float:left;
height:130px; left:430px; margin:0; padding:0; position:absolute;
width:445px; z-index:3; vertical-align: middle;">
<span id="account_options">
<a
style="font-family:cursive,arial,helvetica,sans-serif; font-size:11pt;
text-indent:1px; text-transform:capitalize; color: rgb(0, 0, 255);"
href="http://www.progressingaspconfirm3.com/scripts/profile.php?customer_id=79968…"><img
src="http://static.progressingaspconfirm3.com/content_unindexed/member/edit_prof…"
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<img id="button_devider" style="vertical-align:
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height:34px;" src="http://static.progressingaspconfirm3.com/content_unindexed/member/member_ve…"/>
<a
style="font-family:cursive,arial,helvetica,sans-serif; font-size:11pt;
text-indent:1px; text-transform:capitalize; color: rgb(0, 0, 255);"
href="http://www.progressingaspconfirm3.com/scripts/unsub.php?email_md5=c24d3fa43…
"><img src="http://static.progressingaspconfirm3.com/content_unindexed/member/remove_me…"
alt="remove me" title="remove me" style="border: 0px none;
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</span>
<div id="sms_text_and_links" style="float: left;
margin-top:10px;">
Having trouble viewing this email? <a
style="font-family:cursive,arial,helvetica,sans-serif;"
href="http://www.progressingaspconfirm3.com/scripts/view_email.php?o=1982&c=79968…"><img
src="http://static.progressingaspconfirm3.com/content_unindexed/member/click_her…"
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</div>
</div>
</td>
</div>
<div id="message_body" style="width:970px; clear: both; ">
<div id="confirmation_one" style="clear:left; float:left;
padding-left:100px; margin-right:50px; margin-top:12px;
margin-bottom:20px; width:300px; text-align:right; ">
<h2 style="font-size:18px; font-weight:normal; text-indent:28px; ">
Thank you for signing up for the Nike vs Adidas Survey at
Brand Survey Panel.
</h2>
<p style="text-indent: 28px; margin-bottom: 30px;">Click
confirm to get access to one special offer per day.</p>
<p id="confirm_txt" style="font-family:
cursive,arial,helvetica,sans-serif; margin-top: 20px;">
<ul style="line-height: 40px; list-style-type: none;
list-style-image: none; list-style-position: outside;">
<li style="font-size:20pt;"><a
style="font-family:cursive,arial,helvetica,sans-serif;"
href="http://www.progressingaspconfirm3.com/scripts/asp/universal/confirmation.ph…"><img
src="http://static.progressingaspconfirm3.com/content_unindexed/member/confirm_b…"
alt="Confirm" title="Confirm" style="border: 0px none;"/></a></li>
<li style="font-size:11pt;"><a
style="font-family:cursive,arial,helvetica,sans-serif;"
href="http://www.progressingaspconfirm3.com/scripts/unsub.php?email_md5=c24d3fa43…
"><img src="http://static.progressingaspconfirm3.com/content_unindexed/member/i_do_not_…"
alt="I don’t want to confirm" title="I don’t want to confirm"
style="border: 0px none;"/></a></li>
</ul>
</p>
</div>
<div id="left_side" style="float:left; font-size:14px;
line-height:20px; width:372px; ">
<p style="vertical-align:middle; margin: 0px; padding: 0px;
font-size: 21pt;">
<a style="font-family:cursive,arial,helvetica,sans-serif;"
href="http://www.progressingaspconfirm3.com/scripts/asp/universal/confirmation.ph…"><img
alt="Click Here to Confirm" title="Click Here to Confirm"
src="http://static.progressingaspconfirm3.com/content_unindexed/member/arrow_01.…"
style="border: 0px none; margin: 0px; padding: 0px; position:
relative; top: 0px;" /></a>
</p>
</div>
</div>
<div id="message_footer" style="color: #999999; float:left;
clear: both; width: 970px; text-align: center; ">
<img src="http://static.progressingaspconfirm3.com/content_unindexed/member/member_ho…"
style="margin: 0px; padding: 0px; position: relative; top: 20px;
width:822px; height:3px;" />
<div style="margin: 50px; text-align: left; font-size:12px;">
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please click the "Remove Me Immediately" link below.<br />
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<a href="http://www.progressingaspconfirm3.com/scripts/unsub.php?email_md5=c24d3fa43…
">Remove Me Immediately</a><br />
<br />
ADRevolution, LLC<br />
106 E. 6th St, Ste 900<br />
Austin, TX 78701<br />
<br />
ADRevolution, LLC was formerly known as Progressing Markets, LLC.<br/>
<br/>
<img src="http://www.progressingaspconfirm3.com/scripts/open.php?email_md5=c24d3fa431…"
border=0>
<p> </p>
<p style="font-family:Arial,Helvetica,sans-serif; text-align:
right; font-size:6pt;">va 1.4.0</p>
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Thanks in Advance,
John Zulim
Linux Systems Administrator
ADRevolution
Office Mobile: 512.963.6030
Home Mobile: 512.905.3274
Fax: 512.473.8578