Good evening, Jeff,
On Sat, 21 Aug 2004, Jeff Chan wrote:
We may need to develop a more formal procedure for handling FP reports.... Any suggestions or implementations would be welcomed. Maybe something like a trouble ticket system would be useful.
I'd second the trouble ticket approach. One that allows uploads/attachments, hopefully with an email submission interface, would be great. I'm overextended at the moment; does anyone else have some experience setting up Request Tracker? Cheers, - Bill
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