Correction: it was perhaps the owner of the domain who requested removal before. They have not answered the questions asked then. They should answer those questions, but have not.
On 6/9/09, SURBL Role surbl.role@gmail.com wrote:
- Removal requests should be sent using the lookup form:
or sent to the whitelist role account: whitelist at surbl.org
- Please answer the questions that were asked when you wrote to that
address earlier. SURBL is waiting for your reply and cannot proceed without it.
- SURBL is not a feedback loop or deliverability service. It
usually cannot provide information about unsolicited messages.
On 6/9/09, Stéphane BERTHELOT sberthelot@emisfr.com wrote:
Hello everyone,
Both domains in subject line are managed by one of my customers. They carefully pay attention to send only to optin emails by themselves but they often rent email sending platform services and ask them specifically to only use optin email databases.
I'm quite sure one of those platforms didn't respect the rules and both domains are on WS list. I would like if possible to know as much details as possible from the original email triggering the blacklist. They usually use many ESP at the same time for different services that direct to those domains. Those ESP are almost all the time professionnal and do a careful job but it seems this time one didn't. Having many emailings at the same period, getting some details would allow me to make them file a claim (or at least cancel their contracts) with the one that sent UCE with their domains listed and ask delisting with much more knowledge of what happened exactly, making sure it doesn't anymore.
Thanks in advance a lot for any help,
Regards, Stephane.
-- (Logo EmisFr) *Stéphane BERTHELOT* EmisFR /Infogérance, Sécurité et Serveurs, Développements métier et spécifiques/ 10 rue Mazagran, 54000 NANCY, France http://www.emisfr.com Tel/Fax.: +33.3 83 32 25 75 _______________________________________________ Discuss mailing list Discuss@lists.surbl.org http://lists.surbl.org/mailman/listinfo/discuss