I'm asking here because I know some of you probably can figure this one out.
My Wife owns raogk.org (Random Acts Of Genealogical Kindness) and has a person who is having e-mail issues.
A bit of background. I designed the full backend of this site which once you figure out the country,state,county of where you're wanting information you click on the volunteers name and a form pops up which allows you to enter your name/e-mail and what you want this person to lookup. And once it is sent it sends you a BCC of what you asked.
Anyway, this one person is using MSN. And is not getting his BCC's we've had him do a complete search through his Outlook Express for the subject of these. Nada.
And we've had no complaints from anyone else using MSN, so doubt it is the issue.
Could this person be running something like an e-mail filter which is eatting his BCCs? Any of you heard of this? We're not sure what is running on this persons computer, so unknown if or what could be causing this.
I'm out of ideas.
We have the headers from some test messages we had this person do. Funny thing is they're getting all the other @raogk.org e-mail.
Please include the raogk-admin@raogk.org address if you reply.
Thanks,
-Doc
Hi Doc, At 20:25 20-02-2005, Doc Schneider wrote:
Anyway, this one person is using MSN. And is not getting his BCC's we've had him do a complete search through his Outlook Express for the subject of these. Nada.
The person may have some filter rules enabled.
And we've had no complaints from anyone else using MSN, so doubt it is the issue.
Could this person be running something like an e-mail filter which is eatting his BCCs? Any of you heard of this? We're not sure what is running on this persons computer, so unknown if or what could be causing this.
Send an email to the person with his name listed as a recipient to test.
We have the headers from some test messages we had this person do.
The problem is delivery to the person and not mail from that person. I have seen such a problem before due to Outlook filters at the recipient's end.
Regards, -sm