Got some more FPs from someone who wanted to be anonymous. These are on WS:
Date: Saturday, August 21, 2004, 12:37:45 PM Subject: fps
bridgetrack.com (used by nytimes.com) elabs.com (EASTERN LABORATORIES INC.) mfcreative.com (ancestry.com/myfamily.com/rootsweb.com, Genealogy ad) secureserver.net (in message containing godaddy.com) dnews.com (Moscow-Pullman Daily News)
spinpalace.com (appeared in xe.com currency update mailing list)
I'd like some help deciding on these, though they look legtimate to me.
We may need to develop a more formal procedure for handling FP reports.... Any suggestions or implementations would be welcomed. Maybe something like a trouble ticket system would be useful.
Jeff C.
Good evening, Jeff,
On Sat, 21 Aug 2004, Jeff Chan wrote:
We may need to develop a more formal procedure for handling FP reports.... Any suggestions or implementations would be welcomed. Maybe something like a trouble ticket system would be useful.
I'd second the trouble ticket approach. One that allows uploads/attachments, hopefully with an email submission interface, would be great. I'm overextended at the moment; does anyone else have some experience setting up Request Tracker? Cheers, - Bill
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William Stearns wrote:
Good evening, Jeff,
On Sat, 21 Aug 2004, Jeff Chan wrote:
We may need to develop a more formal procedure for handling FP reports.... Any suggestions or implementations would be welcomed. Maybe something like a trouble ticket system would be useful.
I'd second the trouble ticket approach. One that allows uploads/attachments, hopefully with an email submission interface, would be great. I'm overextended at the moment; does anyone else have some experience setting up Request Tracker? Cheers,
- Bill
I have run RT (Request Tracker) in fact still have it installed on one of my servers.
Where would we like it to run at? I could re-set it up (need to upgrade it here) and add you all to it.
-Doc
On Saturday, August 21, 2004, 9:59:06 PM, Doc Schneider wrote:
William Stearns wrote:
On Sat, 21 Aug 2004, Jeff Chan wrote:
We may need to develop a more formal procedure for handling FP reports.... Any suggestions or implementations would be welcomed. Maybe something like a trouble ticket system would be useful.
I'd second the trouble ticket approach. One that allowsuploads/attachments, hopefully with an email submission interface, would be great. I'm overextended at the moment; does anyone else have some experience setting up Request Tracker?
I have run RT (Request Tracker) in fact still have it installed on one of my servers.
Where would we like it to run at? I could re-set it up (need to upgrade it here) and add you all to it.
That would be awesome if you could Doc! :D
Jeff C.
Jeff Chan wrote:
On Saturday, August 21, 2004, 9:59:06 PM, Doc Schneider wrote:
William Stearns wrote:
On Sat, 21 Aug 2004, Jeff Chan wrote:
We may need to develop a more formal procedure for handling FP reports.... Any suggestions or implementations would be welcomed. Maybe something like a trouble ticket system would be useful.
I'd second the trouble ticket approach. One that allowsuploads/attachments, hopefully with an email submission interface, would be great. I'm overextended at the moment; does anyone else have some experience setting up Request Tracker?
I have run RT (Request Tracker) in fact still have it installed on one of my servers.
Where would we like it to run at? I could re-set it up (need to upgrade it here) and add you all to it.
That would be awesome if you could Doc! :D
I'm upgrading my old version as I type. Will let you all know where to get to it. Maybe we could add a pointer to something like something.surbl.org and point it to my rt site? I'll leave it to you all to figure out the something.surbl.org 8*))
Once I have this upgraded I'll add Jeff and Bill to it for now. Then add whoever else needs admin access.
-Doc (DaSick Ninja) Yeah, I am home sick. I hate the flu man!
On Saturday, August 21, 2004, 11:08:06 PM, Doc Schneider wrote:
On Saturday, August 21, 2004, 9:59:06 PM, Doc Schneider wrote:
I have run RT (Request Tracker) in fact still have it installed on one of my servers.
Where would we like it to run at? I could re-set it up (need to upgrade it here) and add you all to it.
I'm upgrading my old version as I type. Will let you all know where to get to it. Maybe we could add a pointer to something like something.surbl.org and point it to my rt site? I'll leave it to you all to figure out the something.surbl.org 8*))
Once I have this upgraded I'll add Jeff and Bill to it for now. Then add whoever else needs admin access.
Sounds good. Whatever name folks think would be good is fine; maybe something short like track.surbl.org?
Jeff C.
Hi!
I'm upgrading my old version as I type. Will let you all know where to get to it. Maybe we could add a pointer to something like something.surbl.org and point it to my rt site? I'll leave it to you all to figure out the something.surbl.org 8*))
Once I have this upgraded I'll add Jeff and Bill to it for now. Then add whoever else needs admin access.
Please add me also, are you setting up watcher queue's also ?
Bye, Raymond.
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Doc Schneider -
Jeff Chan -
Raymond Dijkxhoorn -
William Stearns